Returns & Exchanges
At Agapee, we want you to be completely satisfied with your purchase, which is why we offer a flexible 30-day return policy for all items in their original condition. Whether you need a different size or a full refund, our team is here to ensure a seamless experience.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is unworn.
Attach the Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your parcel.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing