Frequently Asked Questions
Everything you need to know about shopping with Agapee.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day hassle-free return policy. Items must be in their original condition and packaging. Please visit our returns portal to generate a prepaid shipping label.
Which payment methods do you accept?
Agapee accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my package after it ships?
Yes! Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.
Are your products covered by a warranty?
Many of our products come with a one-year manufacturer's warranty against defects. Please refer to the specific product page or contact our support team for details regarding individual items.
How can I change or cancel my order?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 60 minutes of placement by contacting our customer service team via live chat or email.